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Last updated: April 2026
SolitaireC (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains what personal data we collect, why we collect it, and your rights regarding that data.
By using our website at solitairec.com you agree to the practices described in this policy.
Account & order data: When you create an account, place an order, or contact us, we collect your name, email address, phone number, shipping address, and payment details. Payment information is processed securely by our payment providers (Stripe and PayPal) and is never stored on our servers.
Browsing data: With your consent, we collect anonymised usage data including pages visited, products viewed, search queries, and interactions. This helps us understand how customers use our site and improve the shopping experience.
Device & technical data: IP address, browser type, device type, and operating system. This is collected automatically to ensure site functionality and security.
Essential cookies: Required for site functionality — authentication, cart, and region preferences. These are always active.
Analytics cookies (consent required): We use Microsoft Clarity for session recordings and heatmaps, and Meta Pixel for advertising attribution. These are only loaded after you accept cookies via our consent banner.
Privacy-friendly analytics: We use Vercel Web Analytics which does not use cookies and does not collect personally identifiable information. This runs without requiring consent.
You can change your cookie preferences at any time by clearing your browser data or using your browser's cookie settings.
We share data with the following third parties only as necessary to operate our business:
We retain your personal data for as long as necessary to provide our services and comply with legal obligations. Order data is retained for a minimum of 7 years for tax and accounting purposes. You may request deletion of your account data at any time.
Depending on your location, you may have the right to:
To exercise any of these rights, contact us at Enquiry@SolitaireC.com.
If you have questions about this policy or how we handle your data, please contact us at Enquiry@SolitaireC.com.